Shipping & Delivery Policy
We are committed to delivering every order in the most reliable and transparent way possible. In this section, you’ll find all information about our shipping and delivery policy.
1. Processing Time
Orders are prepared and processed within 1–3 business days after payment confirmation.
As soon as your order ships, you will receive a shipping confirmation email with a tracking code so you can follow your package online.
2. Delivery Time
Average delivery times generally range between 6 and 11 business days, depending on the destination and product availability.
During high-volume periods (sales, holidays, promotions) or in the event of customs inspections, delivery times may be slightly longer.
The timelines provided are estimates. Any logistics delays caused by the carrier or customs do not entitle the customer to compensation or penalties, except as required by law.
3. Shipping Method
All orders ship from our international warehouses and are handled by selected logistics partners.
In the United States, final delivery is typically handled by recognized carriers such as DHL, UPS, or FedEx, depending on the delivery area and carrier availability.
Whenever possible, shipments are trackable using the tracking code sent via email.
4. Shipping Costs
Shipping costs are calculated transparently at checkout.
The amount may vary based on:
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destination,
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package weight/volume,
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any available shipping options.
Any promotions (e.g., free shipping above a certain order value) will be clearly displayed on the website or during checkout.
5. Import Taxes, Duties & Customs Clearance Fees
International shipments may be subject to:
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import taxes,
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customs duties,
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customs clearance or administrative fees applied by authorities or the carrier in the destination country.
These costs are entirely the responsibility of the recipient. Parker Boutique has no control over these charges and cannot predict the amount.
If a package is refused or import duties/taxes are not paid, the package may be:
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returned to the sender, or
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held by customs.
The recipient is responsible for:
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any unpaid import taxes;
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any return shipping and handling fees charged by the carrier or customs.
Customs rules vary by country; for more information, we recommend contacting your local customs office.
6. Shipping Address & Changes
Orders are shipped to the address provided by the customer during checkout.
We strongly recommend checking your delivery details carefully before confirming your order.
Address Correction
If you notice an error in your address, contact us immediately at info@parkerboutique.com.
If the order has not yet shipped, we will try to update the details. We cannot guarantee that changes will always be successful.
Once the order has shipped, the shipping address can no longer be changed.
Orders with an Incorrect Address
If the package cannot be delivered due to an incorrect or incomplete address provided by the customer, Parker Boutique is not required to refund the order.
If the package is returned to the sender, we may—at our discretion—offer reshipment at the customer’s expense, including any additional costs charged by the carrier.
7. Unclaimed or Refused Orders
Unclaimed Packages
If the carrier leaves the package at a pickup point/locker and it is not collected within the allowed timeframe (usually 5–7 days), the package may be returned to the sender.
In this case:
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reshipment can only be arranged at the customer’s expense;
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no refund is provided for packages not collected without prior notice.
Refused Delivery
If the customer refuses delivery without a valid reason or without contacting us first, Parker Boutique will not issue any refund.
If you have any issues or want to change/postpone delivery, please email us as soon as possible so we can evaluate a solution together.
8. Responsibility During Shipping
While the package is in transit to the customer, Parker Boutique relies on the carriers’ tracking systems to monitor the shipment.
When the tracking system shows that the package has been delivered to the address provided, responsibility for the shipment transfers to the customer.
Parker Boutique is not responsible for:
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loss or theft after delivery;
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damage occurring after delivery;
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delays due to force majeure (strikes, customs, weather conditions, etc.).
9. Contact
For any questions about shipping or delivery status, you can contact our Customer Service team:
We will do our best to respond as quickly as possible.